Refund and Returns Policy

Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.

To be eligible for an exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Notably, perishable goods such as food products. For this reason, we offer select exchanges.

Refunds/Exchanges

Since we are solely selling perishable food products, we cannot accept returns or refunds. We can offer exchages in select situations. Please contact us if you would like to inquire about an exchange. As a small family business, we strive to provide the best experience we can to our customers, and will work to rectify your issue.

Only regular priced items may be eligble for an exhanged/refunded/returned. Sale items are not eligble for an exchange/refund/return.

We only replace/exchange items if they are defective or damaged. If you need to exchange it for the same item, send us an email at contact@caitcraftedconfections.ca, call us at 403-271-7606, or visit us in store.

Need Help?

Contact us at contact@caitcraftedconfections.ca for questions related to refunds and returns.